Independent Centrelink & Age Pension Support — Australia Wide
Services/Payment Reviews
Payment Reviews

Don't Accept a Wrong Decision — We Can Help You Appeal

If your Centrelink payment has been reduced, stopped or you've received a debt notice you believe is incorrect, you have the right to a review. We'll assess your situation and fight for the outcome you deserve.

Time limits apply to Centrelink reviews and appeals. If you've received a decision you want to challenge, contact us as soon as possible to protect your rights.

What We Do

We Review, Challenge and Appeal on Your Behalf

Centrelink decisions are not always correct. Payment rates can be miscalculated, income and assets can be assessed incorrectly, and debt notices can be issued in error. You have the right to challenge these decisions — and we can help.

Reviewing your Centrelink payment rate and entitlements
Identifying errors or incorrect assessments in your payment
Lodging a formal review of a Centrelink decision
Preparing and submitting appeals to the Administrative Review Tribunal
Responding to Centrelink debt notices on your behalf
Negotiating debt repayment arrangements with Centrelink
Reviewing income and assets assessments for accuracy
Advising on your rights and options at every stage
A professional reviewing Centrelink documents for a payment review

The Review Process

Step 1Internal Review

The first step — asking Centrelink to reconsider their decision. We prepare and lodge the review on your behalf.

Step 2Administrative Review Tribunal

If the internal review is unsuccessful, we can assist with an application to the Administrative Review Tribunal (ART).

DebtDebt Disputes

If you've received a Centrelink debt notice you believe is incorrect, we can review it and help you dispute it formally.

Common Questions

Payment Review FAQs

My Centrelink payment was reduced without explanation — what can I do?

You have the right to request a review of any Centrelink decision. We can review your circumstances, identify whether the reduction is correct, and lodge a formal review if it isn't.

I've received a Centrelink debt notice — is it correct?

Not all Centrelink debt notices are accurate. We can review the debt, assess whether it's correct, and help you dispute it or negotiate a repayment arrangement if needed.

How long do I have to appeal a Centrelink decision?

Generally, you should request a review as soon as possible. There are time limits that apply to formal appeals. Contact us promptly so we can advise on your specific situation.

What are my chances of a successful review?

This depends on your individual circumstances. We'll give you an honest assessment of your situation before any work begins. We only take on cases where we believe there is a genuine basis for review.

Think Your Payment Decision Is Wrong?

Don't wait. Call us today for an honest assessment of your situation and find out whether you have grounds for a review.